The contact form on your website is a simple lead generation tool which allows visitors to send you their name, email, and a short message while still protecting your privacy.
Your contact form messages will be delivered almost instantly to the email address linked to your Zarla account. The one exception is spam messages, which are filtered out before being sent.
For reference, this is what a message will look like when you receive it in your email inbox:
NOTE: If you'd like to test your contact form to ensure it's working, please fill it out with a different email address than the one linked to your Zarla account - using your own address may trigger a spam filter as well.
You are not required to reply to any of the messages you receive from your contact form, but if you'd like to, you can. Just hit "reply" from your email inbox and compose a message of your own to send back.
Additionally, the form itself can be edited to customize it for your business. Here's an example of a doughnut shop's contact form:
This shop has changed the default "Message" text to encourage visitors to pre-place an order. The business owner promises to send a quick reply (and might include a custom price quote, delivery options, and other information that's needed).
Changing the form is simple. Log in to your website and select the "Edit" tab to make changes to your website. A row of icons will appear at the bottom of your screen which represent every section on your website.
Choose the "contact" icon to edit the Contact section of your website. A new group of icons will appear that should look something like this:
Select any of the input field icons (like Name, Email, or Message) to change them. Your changes will happen immediately.
IMPORTANT: Please do not change the "Name" or "Email" fields to display your own name and email. These fields are meant to instruct visitors to add their information.
If you'd like to change the email address associated with your contact form, you can do that too! Follow the instructions here.
Need specific advice for your business? Join Zarla's free online community of business owners and get marketing ideas, business help, mentoring, and more!