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Using a domain registered at Cheaper Domain

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Updated this week

  1. Log in to the Client Area:

    1. Visit cheaperdomains.com.au and click on "Login" at the top right corner.

    2. Enter your username and password to access your account.

  2. Access DNS Management:

    • Once logged in, navigate to the "Domains" tab.

    • From the dropdown menu, select "DNS Management" to view your domain's DNS records.

  3. Add A name Record:

    • Note: If you have an existing A Record with the hostname @ for your root domain (example.com), edit it and update the value to 66.45.103.234
      ​
      If no existing A name record, please follow the steps below to add a new "A name" record:
      ​
      Scroll to the bottom of the DNS records list and click the "Add New DNS Record" button.

      • For the A Record Add:

        • Type: A

        • Name or Hostname: @ (or leave blank, depending on the interface)

        • Value: 66.45.103.234

        • Then Save.
          ​Important guideline: Only one A record should exist for @

  4. Add CNAME Record:

    • Note: If you have an existing CNAME Record with the hostname www, edit it and update the value to custom.zarla.com
      ​
      If no existing CNAME record, please follow the steps below to add a new "CNAME" record:
      ​
      Scroll to the bottom of the DNS records list and click the "Add New DNS Record" button.

      • For the CNAME record Add:

        • Type: CNAME

        • Name or Hostname: www

        • Value: custom.zarla.com

        • Then Save.

          Important guideline: www should have only one CNAME.

  5. Propagation Time:
    Please note that DNS changes can take up to 24-48 hours to propagate globally.
    ​

Important Note:

  • For Root domain with name @ (example.com):

    • Only one A record should exist.

    • There should be no AAAA record (this is rare, but if present, it can break SSL certificates).

  • For www subdomain (www.example.com):

    • Should have only one CNAME record (pointing to the correct target www).

    • If any A, AAAA, or additional CNAME records exist, they must be deleted.
      ​

For more detailed instructions, you can refer to Cheaper Domains' official guide on managing DNS records.

If you encounter any issues or need further assistance, feel free to contact Cheaper Domains' support team or refer to their knowledge base for additional guidance.
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Once both A name and CNAME have been added, please contact our Customer Success Team.
​
We are committed to providing timely and effective assistance to all our customers. Below are our official support hours and how to contact us.
​
Email support: Monday to Friday (9AM-5PM CST)
Email us at hello@zarla.com

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