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Using a domain registered at HostGator

To connect your domain, your website must be published and active. If it’s unpublished, go to your site, click ‘Go Live,’ and subscribe to one of our plans.

Updated this week

Step 1) Log in to HostGator cPanel

  • Sign in to your HostGator account

  • Open cPanel

Step 2) Open the DNS editor

  • In cPanel, go to Domains

  • Click Zone Editor or Advanced DNS Zone Editor (name can vary by HostGator layout) HostGator

Step 3) Select your domain

  • Choose the domain you want to connect to Zarla from the list/dropdown.

Step 4) Find the CNAME for www

Step 5) Edit it (or add it if it doesn’t exist)

Set it to:

  • Type: CNAME

  • Name / Host: www

  • Target / Value / Points to: custom.zarla.com

  • TTL: Default (or Auto)

  • Save the record.

Step 6) Find the A record for the root

Look for:

  • @ or yourdomain.com (Type: A)

Step 7) Edit it (or add it if it doesn’t exist)

Set it to:

  • Type: A

  • Name / Host: @

  • Address / Value / Points to: 66.45.103.234

  • TTL: Default (or Auto)

  • Save the record.

Important Note:

  • For Root domain with name @ (example.com):

    • Only one A record should exist.

    • There should be no AAAA record (this is rare, but if present, it can break SSL certificates).

  • For www subdomain (www.example.com):

    • Should have only one CNAME record (pointing to the correct target www).

    • If any A, AAAA, or additional CNAME records exist, they must be deleted.


Once both A name and CNAME have been added, please contact our Customer Success Team.

We are committed to providing timely and effective assistance to all our customers. Below are our official support hours and how to contact us.

Email support: Monday to Friday (9AM-5PM CST)
Email us at hello@zarla.com

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