Log in to your Porkbun account and you should arrive at the Domain Management screen. If you're already logged in, click on ACCOUNT in the top-right corner and select "Domain Management" from the dropdown menu.
2. Locate your domain and click the "Details" button list to the right. In the domain Details area that appears, click the "Edit" option next to "DNS Records"
3. If you won't be using our web hosting or URL forwarder, you want to make sure you delete the default DNS records that point at 'pixie.porkbun.com' or 'pixie-parking.porkbun.com' by selecting the trash can icon.
4. To add DNS records, select the record type you would like to add from the "Type" drop-down, then enter the hostname and answer for the record. Click the "Add" button to add the record to DNS.
5. When you add/modify the A record, be sure it points to Zarla IP, the fields should be like:
Type: A
Host: (empty)
Answer: 66.45.103.234 (Zarla’s IP address)
6. When you add/modify the CNAME record, be sure it points to Zarla’s site, the fields should be like:
Type: CNAME
Host: www
Answer: custom.zarla.com
7. Click Add
Please note that DNS changes can take up to 24-48 hours to propagate globally.
Important Note:
For Root domain with name @ (example.com):
Only one A record should exist.
There should be no AAAA record (this is rare, but if present, it can break SSL certificates).
For www subdomain (www.example.com):
Should have only one CNAME record (pointing to the correct target www).
If any A, AAAA, or additional CNAME records exist, they must be deleted.
For more detailed instructions, you can refer to Porkbun official guide on managing DNS records.
If you encounter any issues or need further assistance, feel free to contact Porkbun support team or refer to their knowledge base for additional guidance.
Once both A name and CNAME have been added, please contact our Customer Success Team.
We are committed to providing timely and effective assistance to all our customers. Below are our official support hours and how to contact us.
Email support: Monday to Friday (9AM-5PM CST)
Email us at hello@zarla.com
