Prerequisites
Access to your IONOS SE account with domain management permissions.
Zarla DNS configuration details:
A record IP address: 66.45.103.234
CNAME record value: custom.zarla.com
Steps
Log in to IONOS Account
Go to ionos.com and log in with your credentials.Access Domain Settings
Navigate to the Domains & SSL section from the dashboard.
Click on the domain name you wish to link to your Zarla website.
Open DNS Settings
Locate and click on DNS or Manage DNS Settings.
You may have to click a gear (settings) icon next to the domain or select Advanced DNS Settings.
Edit the A Record
Find the existing A record for the root domain (hostname usually shown as @ or blank).
Edit it to point to Zarla’s IP address: 66.45.103.234
If no A record exists, add a new one with:
Type: A
Host/Name: @
Value/IP: 66.45.103.234
Save your changes.
Edit the CNAME Record for www
Find the CNAME record for the subdomain www.
Edit it to point to custom.zarla.com
If it doesn’t exist, add a new CNAME record with:
Type: CNAME
Host/Name: www
Value: custom.zarla.com
Save your changes.
Remove Conflicting Records
Ensure there are no other conflicting A or CNAME records for the root domain or www subdomain.
Delete or update any records conflicting with the above.
Important Note:
For Root domain with name @ (example.com):
Only one A record should exist.
There should be no AAAA record (this is rare, but if present, it can break SSL certificates).
For www subdomain (www.example.com):
Should have only one CNAME record (pointing to the correct target www).
If any A, AAAA, or additional CNAME records exist, they must be deleted.
Once both A name and CNAME have been added, please contact our Customer Success Team.
We are committed to providing timely and effective assistance to all our customers. Below are our official support hours and how to contact us.
Email support: Monday to Friday (9AM-5PM CST)
Email us at hello@zarla.com