Prerequisites:
Access to the WordPress.com account managing the domain.
Zarla's required DNS record details:
A record IP: 66.45.103.234
CNAME record value: custom.zarla.com
Steps to Add DNS Records:
Log in
Log in to your WordPress.com account here.
Access Domain Dashboard
Navigate to your site's dashboard.
Then go to:Upgrades → Domains
(Or Hosting → Domains if using WP Admin interface)
Select Domain
Click on the domain you want to link with your Zarla website.Open DNS Records Management
Click on the DNS records option.
Then click the Manage button to view existing records and add new ones.Add A Record
Click Add a record (usually at the top-right).
From the Type dropdown, select A record.
For Hostname, enter: @
For IP Address, enter: 66.45.103.234
Save the record.
Add CNAME Record
Click Add a record again.
Select CNAME record type.
For Hostname, enter: www
For Value, enter: custom.zarla.com
Save the record.
Important Note:
For Root domain with name @ (example.com):
Only one A record should exist.
There should be no AAAA record (this is rare, but if present, it can break SSL certificates).
For www subdomain (www.example.com):
Should have only one CNAME record (pointing to the correct target www).
If any A, AAAA, or additional CNAME records exist, they must be deleted.
Once both A name and CNAME have been added, please contact our Customer Success Team.
We are committed to providing timely and effective assistance to all our customers. Below are our official support hours and how to contact us.
Email support: Monday to Friday (9AM-5PM CST)
Email us at hello@zarla.com