Step 1) Log in to Design.com
Go to Design.com and sign in.
Open My Account.
Step 2) Open your domain’s DNS manager
Go to Domains
Find your domain
Click Actions
Click Manage
Look for DNS Records and choose Add New Record
Step 3) Add the A record (root domain)
Create a new record with:
Type:
AHost/Name:
@Points to / Value: 66.45.103.234
TTL: Default
Click Save.
Step 4) Add the CNAME record (www)
Create another record with:
Type:
CNAMEHost/Name:
wwwPoints to / Value: custom.zarla.com
TTL: Default
Click Save.
Important Note:
For Root domain with name @ (example.com):
Only one A record should exist.
There should be no AAAA record (this is rare, but if present, it can break SSL certificates).
For www subdomain (www.example.com):
Should have only one CNAME record (pointing to the correct target www).
If any A, AAAA, or additional CNAME records exist, they must be deleted.
Once both A name and CNAME have been added, please contact our Customer Success Team.
We are committed to providing timely and effective assistance to all our customers. Below are our official support hours and how to contact us.
Email support: Monday to Friday (9AM-5PM CST)
Email us at hello@zarla.com